Frogmodel Support

We’re always here to help.

FAQ

Most frequent questions and answers

Frogmodel.com marketplace offers for you a high quality 3D Models for your projects and guarantees customers reliable service, lowest possible price and money back service.

Frogmodel accept 2 payment methods :

 

  1. Credit card (VISA, Mastercard, American Express, Discover…)
  2. As an alternative to credit cards, you can use your PayPal balance to pay for the order. Just click the Purchase with PayPal button, authorize within PayPal and click Pay.

 

When you completed a purchase, you receive an email from Frogmodel with a link to download a product. It is valid for 24 hours. If you are unregistered buyer Frogmodel offers to download a model immediately until a link is not expired. If you are registered user, a purchased model will be added in your My Purchases section. So you can download and access all files in one archive file (.zip) anytime.

Yes. You can search for them here.

Yes you can, there is a quantity field on top of add to cart button, you can choose how many licenses you need.

Frogmodel guarantees refund only for products with serious defects, for models not matching description, with missing files, etc.

 

For more information please read our Refund Policy